Who is responsible

HelixHold Drone Net is a product of Paalupiste Oy, Finland. Paalupiste Oy (Business ID 1629605-3, Hallitie 4, 06400 Porvoo, Finland) is the controller for the personal data described here.

For any question about this notice or about your data, write to info@helixhold.com or call +358 19 523 2312.

What we collect

Through the enquiry form, only what you enter:

• Your name, organisation, work email and telephone number
• The country or region of the site
• Your answers about what needs protection, the protection scope and type, approximate dimensions, surface or ground type, the UAV concern and the timing
• Any free text you write about the site

The form does not accept file uploads. Please do not enter sensitive site information, drawings or detailed asset data. We will agree a secure channel for those separately.

Like any web server, ours keeps a standard access log of each visit: the IP address, the time, the page requested and the browser type. The log is used only for security and troubleshooting, and it is deleted after a limited retention period.

Cookies and analytics

The site works without cookies. Two services are switched on only if you accept them in the cookie banner on the home page:

• Google Analytics (Google Ireland Ltd) measures how many people visit the site, which pages they view and where they come from. It sets the cookies _ga and _ga_*, which are kept for up to two years. The data is kept in Google Analytics for at most 14 months.
• Apollo.io (Apollo.io Inc, USA) identifies the organisation behind a visit from its IP address, so that we can see which companies are interested in HelixHold. In the EU it does not identify individual people. It sets its own cookies to recognise returning visits.

If you choose “Necessary only”, neither service is loaded. You can change your choice at any time with the Cookie settings link at the bottom of the home page. The site has no advertising cookies and no social media or chat widgets, and we make no automated decisions about you.

Why we process it, and on what basis

We use these details for one purpose: to prepare and send you a technical reply, and to continue the conversation if you want to take the project further.

The legal basis is Article 6(1)(b) of the GDPR, steps taken at your request before entering into a contract. Where you contact us on behalf of an organisation rather than for yourself, we rely on Article 6(1)(f), our legitimate interest in responding to business enquiries. Server access logs are kept on the same basis, our legitimate interest in running the site securely. Google Analytics and Apollo.io are used only with your consent, Article 6(1)(a), which you can withdraw at any time.

Who else sees it

• Web3Forms (Web3Creative, India) receives the form submission and delivers it to our mailbox. It acts as a processor under its data processing agreement, does not use the content for its own purposes and keeps submissions for at most three years.
• Paalupiste customer relationship system, operated by Paalupiste Oy on servers in Finland, where the enquiry is recorded so that it is not lost.
• Our email provider, for the message itself.
• Google and Apollo.io, for the analytics and visit data described above, if you have accepted them.

We do not sell your details, and we do not share them for marketing.

Transfers outside the EU and EEA

Our own systems, including the web server and the customer relationship system, are operated in Finland. Web3Forms operates from India on cloud infrastructure that may process data in other regions. That transfer is covered by the European Commission's standard contractual clauses in its data processing agreement. Google and Apollo.io may process data in the United States, under the safeguards set out in their own data processing terms, such as the EU-US Data Privacy Framework or standard contractual clauses.

How long we keep it

Enquiries are kept for as long as the project conversation is live, and after that for the period we need in order to answer questions about an offer we have made. When it is no longer needed for either, it is deleted.

Your rights

Under the GDPR you may ask us for a copy of your data, ask us to correct it, ask us to delete it, ask us to restrict how we use it, object to our use of it, and ask us to transfer it to another controller. Write to info@helixhold.com and we will respond within one month.

If you believe we have handled your data incorrectly, you may complain to the Finnish Data Protection Ombudsman, tietosuoja.fi.

Security

The site is served over HTTPS and the form submission is encrypted in transit. Access to the enquiry records is limited to the people who need it in order to reply.

Changes

If we change how the form or the analytics work, this notice is updated at the same time.

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